What our Clients say about us


In my interactions with Natalie, I have always found her to be methodical, prompt and she has clarity in what she does. Natalie is very professional and ensures that communication channels between the employer and candidate is always kept open and flowing. I personally believe that she can recognise talent when she sees one!”

Nabanita Banerjee (Senior UK & European Talent Acquisition Specialist PBMS)

“Natalie is a recruiter par excellence. I have always found her to be tirelessly dedicated to, and genuinely interested in, understanding a client’s individual requirements, and to precisely tailoring her efforts to meeting them exactly.
Her detailed knowledge and experience of recruiting combined with a practical and highly methodical approach that allow her always to deliver exceptional results. Punctual, intuitive and scrupulous, with a friendly manner, it has always been a pleasure doing business with Natalie.
I have no hesitation in recommending Natalie and the whole team at Business Back-Up, without reservation. Indeed, I have often done so, even to my closest friends and colleagues, all of whom have been as impressed and satisfied with her service as I have always been.
She has been a valued contact and resource for over 15 years.”

Kevin Lee (Information Services Professional)

Natalie and the Team at Business Back Up have worked tirelessly to supply high quality temporary candidates to our Retail Operations Department over the past 3 years. I have not worked with an agency that has spent as much time or effort in ensuring they provide the right candidate first time, every time. They are a very professional agency to deal with and do whatever it takes to maintain a good working relationship with their clients, without the old fashioned and sometimes pushy sales techniques of some rivals. In a very competitive industry Business Back Up has been a pleasure to work with and extremely reliable”

Christian Gorton (Customer Care Team Leader FGA Capital UK Ltd)

I would say that we have always appreciated the urgency with which you and your team have handled our temporary recruitment needs and your ability in providing us with a candidates to select from and usually fill the vacancies.  I have particularly found your (Natalie) flexible approach and personal communication with us and updates helpful and enables us to feed back to our managers quickly on the status of their vacancies.”

Maryanne Karian (HR Representative for EMEA McGraw-Hill Education)

I have worked with BBU now for over 15 years, the team have always provided me with a very professional service, reacting to my requirements with fantastic pace and urgency.  I have filled both temporary assignments and permanent vacancies through BBU, all of which have been well suited to the business needs. I would recommend BBU to anyone who asked and I have no doubt that you would be delighted with the service.”

Gemma Denes (HR Manager MLL Telecom)

After discussing the newly created role and key responsibilities, I was pleased the team quickly understood all requirements of candidates for success and the appropriate relating experience. While keeping me regularly informed, I found the consultants approach to be professional, helpful and structured while searching on my behalf. Doing what they said would be done both accurately and timely, resulted in a strong short-list for interviews and a prompt appointment. I have since retained a new valued member of staff and would not hesitate to place my next vacancy with bbu.”

Justin Steers (Internal Sales Manager  Colourgen)

My relationship with bbu, both as one of their clients and as a candidate, goes back more than 20 years, which, I think, more or less speaks for itself.  You do not repeatedly return to a service provider unless they are doing something very right……and Business Back-Up has, in my long experience of them, just continuously out performed any other agency that I have had contact with.  The staff are professional at all times, but manage also, at the same time, to be very friendly and supportive and take a real interest in their clients or candidates.  Their own staff turn-over is low and so there is a consistency in contact, which is frequently missing with other agencies, and which means that you can actually build a relationship of trust with your point of contact that is grounded in long-term experience.  In my current role as a Business Back-Up temp I am quite clear that they appreciate my efforts to do a ‘good job’ for them within the client that I am working for because they take the time and make the effort to tell me so….and this is an element that is frequently lacking when you are working as a temp…..simple feedback about how you are doing and which makes you feel that your agency takes a real interest in you, motivates you, and engenders loyalty.”

Tessa Webster (Facilities and Events Coordinator SAP)

I met with Chrissie just over a year ago, and she has restored my faith in recruitment consultancies again! After having many issues that would arise with previous recruiters, Chrissie has shown professionalism, tenacity, assertion and provided our business with quality candidates. The thing I have enjoyed about working with Chrissie on a number of positions that have arisen, is she also shows her personality, and also never ceases to amuse me with her whimsical manner. Chrissie does her up most to ensure she really understands the job role and what it entails, and finds the best fit for the right personality that we need within our business. I am yet to give her a role, that she is unable to fill.”

Aman Bhandal (Human Resources Support at Fiat Group Automobiles UK)

Our Partners

Agenda SecurityRecruitment and Employment Confederation Visa Logic CEB

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